FAQ
Frequently Asked Questions (FAQ)
Where is your store located?
We are located in Los Angeles, CA, inside the World Famous Slauson Supermall, Unit P-13.
Is your jewelry real?
Yes, all our gold jewelry offered for sale is composed of 100% genuine 10-karat or 14-karat solid gold, as explicitly stated in the product description. Our gold is never gold-plated, gold-filled, or otherwise enhanced. Each piece undergoes rigorous quality control to ensure compliance with these standards.
When are you open?
We are open 7 days a week from 10 AM - 6 PM. Our online store is available 24/7.
Do you offer custom orders?
Yes, we make custom gold and diamond jewelry. Custom orders can take anywhere from a few days up to 4 weeks.
Do you make grills?
We do not make or offer grills at this time, but will in the future. Stay tuned.
Do you ship?
Yes, we ship everywhere.
How long does shipping take?
Shipping typically takes 5-10 business days.
Do you offer financing?
Yes, we offer financing on online orders through Affirm, and we also have layaway available for in-store purchases.
Do you sell kids' jewelry?
Yes! Our kids' jewelry is the same as our regular collection, but we size the items to fit children.
What payment methods do you accept in-store?
We accept the following forms of payment:
- Cash
- Zelle
- Debit/Credit Cards
- Apple Pay
Do you pierce ears at the shop?
No, we currently do not offer ear-piercing services.
Do you offer repairs?
Yes, we offer in store repairs. Prices vary depending on complexity of job.